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Website Experience Survey

Collect purpose of visit, how easy was it to navigate the website, did you find what you were looking for, any content that was confusing or missing, and did you encounter any technical issues before you reply.

View all customer feedback

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Visitor Information

Template overview

What this template is built for

Website Experience Survey gives customer feedback collection a ready-to-edit starting point. It keeps the structure focused, so visitors can send useful context and your team can review each response with less back and forth.

Best for

Customer feedback collection

Flow

Collect context, review the response, then follow up

Starting fields

7 editable fields

Included fields

Purpose of visit

How easy was it to navigate the website

Did you find what you were looking for

Any content that was confusing or missing

Did you encounter any technical issues

What did you like most about the website

What can we improve

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Start with this template

Customize the questions, publish it, and manage enquiries in one place.